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ios7 update problems

Highlighted
Journeyman

ios7 update problems

I updated to ios7 a few days ago and have been unable to access my email. All I get is a white screen. I also can't get to the App Store. I can click on a particular app but that's all it does--just the picture of the app. I have shut the phone off and re-started it numerous times but still nothing. Also, beside the battery is a picture of a lock(and the lock is closed) with a circle around it. What does that mean? My zip is 76541, if you need that.

Thank you! I really do like Sprint. I've had great Customer Service. But ios7 is frustrating me

1 REPLY 1
Highlighted
Wizard

Chel012,

I hear you, it does sound frustrating when everything on your phone is not working properly. Try ##CLEAR#>Call to see if it clears things up! I’m here for you, and always want to help!

Thanks!
Samantha
Sprint Social Care Team
Tuesday-Saturday 1-10pm mst.

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