cancel
Showing results for 
Search instead for 
Did you mean: 

problems sending and receiving texts and calls....

Highlighted
Journeyman

problems sending and receiving texts and calls....

Earlier today since like 6pm I haven't been able to make /receive calls or texts ..the internet seems to be working fine on my phone though....anyone else encountering this problem????

2 REPLIES 2
Master

Re: problems sending and receiving texts and calls....

Sorry for the inconvenience. Can I  have your zip code   please so that I would be happy to check if there are any reported outages at your location? I would suggest you to power cycle the device and update profile. Try to make calls and text. Let me know.

Thanks

Abe

Journeyman

Re: problems sending and receiving texts and calls....

ty but the issue has been solved ....last nite I sent a message to Donalien and he told me it was an issue with one of the towers and that today in the morning it would be back to normal and indeed it is .

so glad it only lasted a couple of hours yesterday.

ty sprint

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Friday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat