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Iphone 5 (16 GB WHITE) Backorder status?

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Journeyman

Iphone 5 (16 GB WHITE) Backorder status?

I pre-ordered my iPhone 5 16 gb White on 9/16. When I try to track my order on Sprint it has said since the 16th that my order is on backorder status. Anyone else have this? I then contacted customer service & they said it is really not on backorder it just says that b/c it is a pre-order. Also has anyone else gotten shipping info if they ordered on the 16th??

13 REPLIES
Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

I ordered the 14th and havn't gotten shipping info.

Master

Re: Iphone 5 (16 GB WHITE) Backorder status?

Sorry for the inconvenience.Please find below are the delivery guidelines listed below for iPhone 5 :-

Use the delivery guidelines listed below for iPhone 5. 

  • Pre-ordered devices: 
    • iPhone 5 16GB Black/Silver and White/Slate Models 
      • Pre-orders placed from 9/14 at 2:01 am CT through 9/14 at 2:00 pm CT will deliver on or around 9/21.
      • Pre-orders placed after 9/14 at 2:00 pm CT through 9/19 at 10:00 am CT will ship in up to 2 weeks from date ordered.
      • Pre-orders placed after 9/19 at 10:00 am CT will ship in up to 3 weeks from date ordered.
      • Orders placed on or after 9/19 at 10:00 am CT will ship in up to 3 weeks from date ordered.
    • iPhone 5 32GB and 64GB models (both colors) 
      • Pre-orders placed from 9/14 at 2:01 am CT through 9/17 will deliver on or around 9/21.
      • Pre-orders placed after 9/17 at 5:00 pm CT through 9/20 at 10:00 am CT will ship in up to 1 week from date ordered.
      • Pre-orders placed after 9/20 at 10:00 am CT will ship in up to 3 weeks from date ordered.

      • Orders placed on or after 9/21 will ship in up to 3 weeks from date ordered.

You will get a ship confirmation email with the tracking details once their order ships and you  can continue to track the status of your  order on www.sprint.com/myorder.

Hope this helps

Abe

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Does it say it is on backorder?

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Sooooo Annoyed, all my friends who didn't pre-order the phone was able to get it from the STORE!!! Why pre-order!!?? I placed my order on the 15th, 16G white... and no shipping yet.... <cry> #impatience!

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Sprint has no clue they keep on saying the same thing in every thread. They screwed so many of us with a promise they broke purposely. The already charge you for a phone they do not have to send.

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

putting the font in BOLD does not help. people are just frustrated! what was the point in pre-ordering if other people can walk up to the store and pick it up.

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Does Anyone elses say backorder status? or just me!

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Update: I purchased my iphone early morning on the 15th, 16G white.. got my tracking number last night, and will get it today!!!! =) <can't wait>

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

Thats bullshit! I ordered my iPhones on 9/14 and have nothing!

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

i pre order my 16g on 9/16 and havent received my tracking number yet...im never pre ordering again from sprint

Journeyman

Re: Iphone 5 (16 GB WHITE) Backorder status?

mine doesnt say back order status

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