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NO DATA in 1x or 3G with iPhone5 using iOS 7

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Journeyman

Re: NO DATA in 1x or 3G with iPhone5 using iOS 7

I have a iphone 4 and it constantly goes between 3G and 1x (small x)... its very annoying.  what's the fix for this.  there's too many replies in the thread to read thru all of it.  please advise.

Master

Re: NO DATA in 1x or 3G with iPhone5 using iOS 7

blackberrychic_01,
We would need to check the area first and make sure there are no reported issues there. Please provide a zip code and cross streets. Meanwhile, on your phone dial ##25327# and then hit call. Once that is done, dial ##873283# and then hit call. Soon after that, reboot your phone and test it.
- Yannick
Sprint Social Care
Journeyman

Re: NO DATA in 1x or 3G with iPhone5 using iOS 7

Simply turn your wifi off when you want to use cellular data. With wifi on, the phone is continuously looking for a wifi connection.

Journeyman

Re: NO DATA in 1x or 3G with iPhone5 using iOS 7

I had the same problem for over a week, but only when I was at work. I eventually turned off my LTE and my 3G clicked back on and everything works fine now.

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Master

Re: NO DATA in 1x or 3G with iPhone5 using iOS 7

Sam251989,

We're glad to hear that you were able to find a resolution for your issue. Should you have any questions or concerns in the future, please don't hesitate to reach out.

- Mabel
Sprint Social Care
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