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Journeyman

Searching for service

My Iphone 5 says at the top now Searching instead of Sprint. I can receive a text but not send a text. I can receive an email but not send an email. It shows that I am connected to wifi. Anyone else have this issue? Impossible to get any help from Sprint!

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Journeyman

dragonflykb,

Oh my! I hear you! I’m happy to help. Can you reset the network settings? To do that go to Settings> General> Reset> Reset Network Settings. Once the reset is complete, turn the device off then back on. wait 5 mins then dial ##873283#. Once again turn off then back on. Let me know if this helps.

Laura,

Sprint Social Care

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