Called customer service today. They told me that they cannot unlock iphone 5. Sprint's reasonable iphone unlock policy in the past was the primary reason why I switched from AT&T.
Is this a policy change especially for iphone 5? Has anyone heard anything else?
If they wont unlock my iphone, I am switching back to AT&T.
In response to jaleesa.gordon ~ the problem one will encouter when trying to use a Sprint iPhone 5 on another US based cellular provider is not going to software but hardware. And the information can be found on Apple's website for the specifications of the iPhone 5. There were 3 models of iPhone 5 made by Apple. One for GSM which is mostly AT&T and TMobile, one for CDMA which is mostly Verizon and Sprint, and another GSM model designed for international use only. You can see the differences in radios or frequecies in the Cellular and Wireless section of the specs page. GSM and CDMA are different technologies and are not compatible. A comparable analogy would be like trying to Bluetooth something to a device that is Wifi only. There both wireless but different technologies with different wireless languages. Not to mention, even the LTE Bands (4G frequencies) are different from GSM to CDMA as well.
Hope this helps,
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Tomdeaver, I don't know if you are ignorant or a liar. Apple made 3 phones, yes. The sprint one is the same one as the Verizon one, but locked.both sprint and Verizon phones can work with GSM networks. The hardware is there and the software is there.
For all the fellow curious: when I tried the ATT nanosim on the "unlocked" sprint iPhone, my phone did register with the network. It showed 4G,the problem is that then it said it needed to be activated (i had to rnable wifi) and probably talked to apple servers and then I got a message saying that I had to use an authorized sim...me thinks this was added by sprint/apple to block US usage
By the way,omdeaver's (bad) analogy of wifi/blurtooth used to be true, but it is no true anymore for all phones
No prob. I'm hoping it could still be used in the US, but maybe in other smaller operators (probably not on MVNOs though)
One guess is that apple gets the info of the serial number/imei and cross checks the imsi/network info with a list of "forbidden" ones for that iPhone. So if a smaller operator had diff imsi ranges/service areas, then its possible sprint has not blocked it, but since the mobile country codes are well known, then the hopes are small
I have read all of the pages in this thread and nobody made mention of the sim card removal tool. The box that was shipped to me by Sprint with the iPhone id not contain one. Did anyone receive one when they opened up their box?
Not really, otherwise ATT and T-Mobile phones would be unlocked. Really the only ones unlocked are version lte phones. Supposedly the FCC made it A condition for Verizon to sell unlocked phones and to sell odd spectrum in order to get more of the spectrum they wanted...so FCC can use leverage, but so far it doesn't look like they can force every on to do it
Talked to Sprint International Tech support today, they actually saved me a lot of money. Interesting policy is Sprint only allows one phone (I have a 4s) to be unlocked per accountl. In other words, since I had my 4s unlocked, I now have to wait until my contract runs out in 2014 to upgrade to the I5 so I can get it unlocked. Also I asked about unlocking the mini IPAD and was told that Apple will not unlock any of the IPads.
I was quite surprised about the IPhone policy. I guess that means that Sprint does not want my money to upgrade to a new Iphone early. Seems kinda foolish.
Thanks Cag53 for the info.
As a follow up to my previous posts, the Sprint iphone 5 that was unlocked did not work with tmobile or AT&T but it did work with Telcel in Mexico. Happy camper now.
I'm almost sure this is a remote lock that is done in Apple servers, because with AT&T I was able to get 4G to show up, etc.
Just called sprint international.
I have been a customer with Sprint for more than a decade and never been late with our bills 4 phones on the account). i will be traveling to asia for a good number of days and asked to have them unlock the iphone 5 for international gms use. However, I was told by 3 different reps that since I renewed my contract again on Oct 2. I have to wait until 1/2 to unlock regardless of being a customer for more than 10 years.
Fr those of you out there, don't renew or sign again with sprint if u are planning to travel within 90days of getting the phone. They are not flexible
So when you unlocked your phone did you get the congrats message from itunes? Also does yours say unlocked if you check one of those imei website checkers? Mine still says locked but Sprint tells me its unlocked, I just think it will always say locked even with the international unlock since it's still locked to Sprint here in the US.