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Texts not delivered

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Journeyman

Texts not delivered

I'm having trouble with texts not being delivered from my iPhone 5. I did a test and it sends fine to another iPhone, but to other people (also on the Sprint network) it won't send. Only text, no photo attached. I tried turning off and turning back on. I am in a building but my phone shows 2 "bars" and I'm connected to wifi. Any suggestions?

1 REPLY 1
Journeyman

Re: Texts not delivered

PlayintheClay,

Yikes this isn’t good! I’m happy to help! When you send a message do you get an error? Does this happen to multiple contact or specific ones? Have you tried to update the profile? Dial ##873283# once the update is complete turn the device off then on. This may help. I’d like to take a look at the area to see if there are any outages. Can I get your cross streets and zip?

Laura,

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