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Transferring iPhone 5 to another line

Journeyman

Transferring iPhone 5 to another line

My mother was due for an upgrade and allowed me to purchase the iPhone 5 through her line am I able to transfer the phone to my line? It hasn't been activated yet.

5 REPLIES
Master

Re: Transferring iPhone 5 to another line

If the phone is not active on your mothers line you should be able to activated it on your line.  You may have to call customer service to activate the phone.

Journeyman

Re: Transferring iPhone 5 to another line

I heard from Sprint when I called today that they're not allowing the transfer of iPhone 5's like what you are trying to do since I am trying to do the same thing with my Mother's upgrade. Does anyone have any confirmation on this or if they've been able to transfer the phone number? I can't seem to find anything saying otherwise on the Sprint website.

Journeyman

Re: Transferring iPhone 5 to another line

It's called a line swap and they will do it.  You have to first activate the iPhone 5 on your mother's line.  Then call technical support and tell them you want to swap the iPhone to your line and swap her back to her original handset.  It takes about 15 minutes.  You have to have both phones in front of you and turned OFF when you call from a land line to get this done.

Master

Re: Transferring iPhone 5 to another line

No he don't have to activate it on his mothers line first, Just activate it on the line you want to.

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Journeyman

Re: Transferring iPhone 5 to another line

@Levi4u... I tried that and Sprint has the IMEI on iPhones blocked except for activating on the eligible line.  Had to call customer care to get the swap completed.

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