iphone 5 activation?

[yangrui]

I've activated mine already, I had service for a short while and then later the phone displayed "no service" and "searching..." instead of the "Sprint" sign.

anyone having the same problem? Is there any way to resolve this issue?

[Sn221]

Yes I had the same problem. I had a heck of a time getting this phone activated from the beginning. It worked fine for 5 hrs then started the "searching" mess. About 20 mins later it started working

[yangrui]

Is it best to just wait it out? I've tried using the chat service but I didn't get anywhere with that. Mine has been "Searching" for a couple of hours now.

[Sn221]

Wow maybe you should call and see then. Mine wasn't out that long. Something must be going on with their network.

[infomerge]

how do you guys activitae your new iphone5, it came with no instruction.  calling customer now, but is been 30 mins now, still waiting

[dshoem01]

You can go to this link to activate you phone. 

[dshoem01]

Sorry you are having problems.  We've notified the tech specialists and hopefully one of them will hop on this thread in a few minutes to assist. 

[yangrui]

Thanks. Phone's still "searching" I've tried turning it off and back on, and no help..obviously.

[KEANA28]

Whenever I try to activate my phone online and enter my IMEI I keep getting a message that it's incorrect and try again!!! 

[yangrui]

That happened to me too, I checked the back of my  phone and there was a code that was actually longer than the imei code on the box. I tried both and eventually one of them worked. also I changed my browser and the second browser worked over the first one. Maybe you should try that?