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Why can't I use my data at the same time I'm on my phone?

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Journeyman

Why can't I use my data at the same time I'm on my phone?

One rep said I have to be on wifi, another said an iPhone or other smart phones work without it! What's wrong with my phone!

I know it was there!! First, they deleted my voicemail (I needed some for an upcoming trial!) And said I never ordered it although I've had the service 5-6 years minimum... Now this isn't working!!

Help!
1 REPLY 1
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GrandMaster

if the iphone 5C is a spark capable device it wont happen until VoLTE is deployed...if its NOT a spark capable device then you must be connected to a LTE signal in order for this to happen.
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