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Need Help! -- Iphone SE not activating

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Journeyman

Need Help! -- Iphone SE not activating

I am trying to replace one of the devices on my account with an Iphone SE model A1723 and after typing the IMEI I get a message I haven't seen anyone mentioning: "Hmmm… this number doesn't match our records, please try again." can anyone help?

3 REPLIES 3
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Sprint Social Care

Re: Iphone SE not activating

Hello there bdragomir! I'm currently replying to your private message. We'll continue to work with your case there.


Kelvin
Sprint Social Care
Journeyman

Re: Iphone SE not activating

I got your PM and answered it with the requested info. Thank you so much Kelvin

Journeyman

Re: Iphone SE not activating

Thank you for the effort Kelvin. I understand system limitations so despite that the issue couldn't be solved I do appreciate your candor!

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