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No longer receiving Amber/Emergency alerts on my iPhone 5s?

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Journeyman

No longer receiving Amber/Emergency alerts on my iPhone 5s?

I'm no longer getting the Amber/Emergency alerts on my iPhone 5S. Is anyone else having this issue? I have them both turned on under Settings>Notifications, but nothing ever happens. I used to get them all the time.

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Journeyman

Re: No longer receiving Amber/Emergency alerts on my iPhone 5s?

DrewS75- Thank you for reaching out to us. I'm sorry to hear that you're having issues with your iPhone receiving Amber Alerts. To access this feature please select Settings>Notifications>Emergency Alerts make sure both amber alerts and emergency alerts are On. Also you will not receive the alerts if your phone is on Do Not Disturb, so you want to make sure that option is not selected.  Please keep us posted if you have any additional questions, Thanks!

Colleen
Sprint Social Care
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