New problem, same thing, now the want to bill me for having to activate my accounts so they can unlock them, when my accounts should be either terminated or with military suspension. I am so confused... Please sprint care @sprintcare
ngomba1974, I will be more than glad to help. Are you actually Sprint customer? Did you purchase the device from a third party? You can have more information about our Sprint unlock policy on this link http://sprint.co/1P2a4T2
Sprint Social Care Team
shawnmcneela, Hi! Thank you so much for contacting us today. Have you reviewed the Sprint Unlocking Policy @ http://sprint.co/1RKuChW? Please respond to the private message I sent you and I can help you out.