hello, i bought an iphone 5s used, in brazil. my friend who sold to me has the invoice, and he was using normally here in brazil. he needed to reset the iphone so he could give it to me. and now is locked. i went to an apple store here in sao paulo and they said only sprint could unlock. how can we make this? thanks
TainaDelNegri, yes, we are here to answer all your questions. Some validation its required to unlock a device, I received the private message you sent to us and replied to it. Once the requested information is provided we will look into exactly what could be done.
Sprint Social Care.
I have 2 Sprint iPhone 5s's that used to be on my Sprint account, but have since been replaced on the account by newer iPhones. These 2 phones are no longer being used, but are still in my possession. I would like to get these fully unlocked (domestic and international) so that I may sell them, as I have no other use for them. How can I get this accomplished?
Hey PEKnapp! Thank you so much for reaching out to us. Please allow us to take a look into this. Check your inbox and reply to the private message that I just sent you.
Sprint Social Care