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6 plus order status user doc.

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Wizard

6 plus order status user doc.

A user requested some of us share info for a better idea of when we may see our devices. I gathered the info from the thread spanning pages and input it into a google document. Anyone may add their name by posting here. We will attempt to keep it as up to date as possible.

If you need help and wish to be on this list post below. Please nothing personal.

as orders are received I'll attempt to highlight or something to make it "pop"

Click here to see what we are tracking.

6plusSprintOrderInfo - Google Sheets

info we are gathering:

User name (essential to keeping up) We will be using the one you comment from to avoid "double SN''s"

order date (I'm trying to keep these in order)

where you ordered: store, online, telesales. I simply labeled this "venue"

model

color

storage

timeframe (as most of us are in the 4-6 weeks range)

tracking received (just a yes or no, no numbers please)

date received (allows others to estimate a timeframe on their own)

delivery received (allows others to estimate time from tracking populating to delivery)

*those with conflicting order dates - if you have more than one for a reason I'll try to add the reason, if you like me hit the processing around 12am you may have paperwork with one date and order with another date. This is the info you will find here.

*Date updated - user suggested - this will be the date your info was added to the sheet.

***while this isn't a precise science it's all in the sake of feeling like you've some answers or something to reference while you wait.

Happy Self Tracking

Message was edited by: Brittain13 to reflect changes added to the sheet. Also this sheet was originally created on 10/14/2014. As of 10/19/2014 we have 2 editors for the document. We do not anticipate adding more or creating it for public editing... all suggestions are welcome in the comment area as well.

1,259 REPLIES 1,259
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Journeyman

Well today is just week 2 for me. So I have 4 weeks to go to be irate. 1 week to be pleasantly surprised.

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Master

Brittain13- Thank you for posting. Please let us know if there is anything we can assist you with. - Melyssa
Sprint Social Care
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Journeyman

works3rd

9/21/14

Telesales

6 plus

Space Gray

128 GB

4 to 6 weeks

No tracking number

I did order on preorder date and received my 6+ at 10am on sept 19th, however because it had a blown speakerphone speaker I called in they told me to take it to a sprint store to verify issue and on the 21st after 3hrs of being on the phone with reps and supervisors they let me keep this one until the new one comes in

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Master

Brittain13,

Excellent! You will receive a response soon. Thank you for your continued patience.

Keith
Sprint Social Care
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Master

Jsn1981 - I apologize for the delay in receiving your iPhone. We strive to get these ship in the order they are received. You can check for more shipping details. Please visit sprint.com/ship. - Brenda Sprint Social Care
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Wizard

alright I've got you in there. Sorry to hear you got one and had issue with it so soon.

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Wizard

for my reference everyone to this point has been added

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Master

rholloway6, Let us know how we can help.


- Ash
Sprint Social Care
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Journeyman

Sorry @brittain13 my order was actually telesales

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Wizard

no problem got it.

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Master

Hi, jcdabrowski

We are working closely with the manufacturer on our inventory. Global demand for the new iPhones has been unprecedented. We are continuing to ship out phones as soon as we receive inventory. You can check status a specific order on www.sprint.com/myorder.

- Lisse
Sprint Social Care
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Master

kyle7583, Hey! If you need anything just let me know we are here to help. *Jazmine Social Care
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