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6 plus order status user doc.

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Wizard

6 plus order status user doc.

A user requested some of us share info for a better idea of when we may see our devices. I gathered the info from the thread spanning pages and input it into a google document. Anyone may add their name by posting here. We will attempt to keep it as up to date as possible.

If you need help and wish to be on this list post below. Please nothing personal.

as orders are received I'll attempt to highlight or something to make it "pop"

Click here to see what we are tracking.

6plusSprintOrderInfo - Google Sheets

info we are gathering:

User name (essential to keeping up) We will be using the one you comment from to avoid "double SN''s"

order date (I'm trying to keep these in order)

where you ordered: store, online, telesales. I simply labeled this "venue"

model

color

storage

timeframe (as most of us are in the 4-6 weeks range)

tracking received (just a yes or no, no numbers please)

date received (allows others to estimate a timeframe on their own)

delivery received (allows others to estimate time from tracking populating to delivery)

*those with conflicting order dates - if you have more than one for a reason I'll try to add the reason, if you like me hit the processing around 12am you may have paperwork with one date and order with another date. This is the info you will find here.

*Date updated - user suggested - this will be the date your info was added to the sheet.

***while this isn't a precise science it's all in the sake of feeling like you've some answers or something to reference while you wait.

Happy Self Tracking

Message was edited by: Brittain13 to reflect changes added to the sheet. Also this sheet was originally created on 10/14/2014. As of 10/19/2014 we have 2 editors for the document. We do not anticipate adding more or creating it for public editing... all suggestions are welcome in the comment area as well.

1,259 REPLIES 1,259
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Master

Brittain13,
I'm glad you're pleased with your new device. If you have any questions or concerns, please don't hesitate to let us know. We are here to make your Sprint experience as memorable as possible. - Tiara
Sprint Social Care
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Wizard

oh I forgot to mention that when I'm updating the tracking after having updated the email delay I've noticed the majority have gotten their tracking within the week following the email, others I think the longest was about 10 days after... I don't recall who offered up that suggestion of the "updated" row, but it's proven useful.

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Master

NikIphone6plus,

Thank you for reaching out. I am excited that you have your new iPhone 6+. Let me know if there are any questions.

- Jewel
Sprint Social Care
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Master

NikIphone6plus,
I can definitely understand why you feel that way. However, once you get to actually play around within the device, I hope you see that the wait was well worth it. If you have any questions or concerns, please let me know. I am here to help. - Tiara
Sprint Social Care
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Master

Brittain13,
Thank you for posting. If you have any questions or concerns, please let us know. We are here to help you. - Tiara
Sprint Social Care
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Wizard

I swear Sprint OS & CSR are the worst! I called this morning regarding about the additional 4 to 6 weeks. They told me oh no disregard that email bc I am getting it by Friday and they will call me back with the tracking information. I called back and it was horse poop! Like wow! How can you lie towards your long time customers?!?!? #TheWait

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Journeyman

I hope so my ten days is Friday but the way its going I don't count on it. Will be 7 weeks of waiting

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Master

Sprout5,
Please bear with us. We are working closely with Apple to get all of the devices shipped out as soon as the inventory is replenished. - Tiara
Sprint Social Care
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Journeyman

BEAR WITH US!!! What do you think I've been doing for 7 weeks!!! You want to help ship my device!! I don't need any more pep talks!!!!

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Journeyman

Well now #thewait is due to UPS! They have 2 hours get here or I'm left crying one more day! 

Okay, not really crying, but you know.  I've lost patience and I haven't even been waiting as long as some.

Tracking says it's out for delivery, so we shall see.  They usually get here by now, but the weather has been rainy all day.  They may have 500 other iPhone 6 + to deliver today. HA!

At least I know it's on the way, right? 

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Wizard

when i was waiting on mine ups gave me an approximate time which is technically an estimated time, creative wording I guess... I rescheduled everything to make sure I could get it and no mishaps... 45 mins past that time and 30 mins later than they normally deliver here he shoved it in my hand...

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Journeyman

Brittain13 Well I want them to get here it shove the phone in my hand!  I don't care how rude he is! LOL

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