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Any one have spark on iPhone 6

Journeyman

Re: Any one have spark on iPhone 6

I've already been through this with another agent... Northdale blvd and N. dale mabry hwy, 33624

Master

Re: Any one have spark on iPhone 6

NikkiRoxx, Please give us a chance to turn this around. We do see that Sprint Spark is available in that area. We have notified our network team about this area having service issues. - Kimberly
Sprint Social Care
Journeyman

Re: Any one have spark on iPhone 6

Multiple people are having issues, it doesn't seem to be enabled. OTA updates had to be sent for the LG G3, maybe the same for the new iPhones? Sprint just needs to admit that it isn't working.....admit it on the website, put out a statement letting the public know that they're working to fix the issue...etc.

Journeyman

Re: Any one have spark on iPhone 6

We should make a website saying the truth about the sprint iPhone froud and this lies

Master

Re: Any one have spark on iPhone 6

Bloodbath245 No need to go to that trouble. You can learn everything about the preorder details at http://sprint.com/preorder. Shipping details at http://sprint.com/ship/. Return info at http://sprint.com/returns/. Also iPhone info at http://sprint.com/iphone/. David Sprint Social Care
Journeyman

Re: Any one have spark on iPhone 6

I agree, since they don't want to state the facts about their phone I think we should. The whole "let me check your location for coverage" is getting old.

Master

Re: Any one have spark on iPhone 6

Coosawatchie

I can understand your concern and I'm sorry you feel that way. Before we can check phones, we do have to make sure there are no conflicts in the area. If we just narrow down to a device issue and there is a problem in the area, it could be very complicated. That is the reason we normally ask to check the area before we can start troubleshooting the devices.

- Miraille
Sprint Social Care
Journeyman

Re: Any one have spark on iPhone 6

Why trouble shoot the device or check for area at all?? If the person says his or her iPhone 6 isn't connecting to Spark LTE, and you are aware that Iphone6 arent capable of connecting to Spark LTE, then why not just say it ? Obviously it's a known issue, but sprint isn't saying anything about it. Because they are afraid people will not sign up for the 2yr term. If they were really that worried then they should of already fixed the problem, it's been weeks since iphone 6 has been out. No one is trying to diss on sprint for no reason, just trying to state the facts. And unfortunatly, when someone does build a website to expose them, or makes it to the media, only then Sprint fixes the issue. Wish it wasn't that way

Master

Re: Any one have spark on iPhone 6

Coosawatchie,
The iPhone 6 is enabled with the Spark LTE feature, due to our expansion we want to make sure the coverage is provided in your area before altering the device. The iPhone 6 features are included in the following link http://bit.ly/1nLiDkO . For the best information based upon your request please refer to it. Thank you!
- James
Sprint Social Care
Journeyman

Re: Any one have spark on iPhone 6

Get an iPhone 6, connect it to Spark and then talk.

Master

Re: Any one have spark on iPhone 6

Coosawatchie

Thanks for your input. You are greatly appreciated and thanks for being a loyal Sprint customer.

Regards,

Pamela
Sprint Social Care
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Journeyman

Re: Any one have spark on iPhone 6

I found Spark in two locations 49.95 mbps down, 12.45mbps up

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