I recently moved to Sprint and I've noticed that my iPhone 6 Plus most of the time is in 3G and in rare occasions I get LTE for some seconds and it reverts back to 3G. I was told by the rep that I had great 4G/LTE coverage at my home and workplace. The only reason I moved with this people. Now I had to call an ISP to get internet at my house because there I only get one 3G bar and it even falls to 1x never seen LTE at home. In my work place is the same and almost everywhere I go. Now the thing is, why 3G and not 4G (I'm aware that 4G is basically a 3G on steroids, but it's better than 3G anyways). As rare as it is to see the LTE data icon I've never seen my device to use 4G. Is this a network issue or it's my device? My trial without penalties may have ended, but I might as well go back to my old provider.
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I have been fustrated with my iPhone 6 staying connected to LTE. When I drive on the interstate, even when I am in a big city. When the LTE goes down to 1-2 bars it always drops to 3G. The 1900mhz frequency is so terrible with LTE. Verizon and T-Mobile use lower 700-800mhz and it is so much better. So don't feel alone. It's a universal problem.
Sprint has 3 LTE bands out there..1900 is the regular LTE band that most people connect to..800 mhz for in building penetration...2500 for the much higher speeds...im wondering if your area just hasnt received the other bands as of yet. if/when they do that should free up the 1900mhz band quite a bit.
Well I called a cust serv rep and they told me to reset the network settings and use the service code ##873283# to re-register my device on the network. It worked! As soon as I pressed ok and whatever the phone/network did finished I had LTE everywhere I went to last night. The other issue persists... I still don't have 4G coverage, only 3G
That's at T-Mobile, the Sprint version doesn't do that. It will only use LTE or 3G. Sprint is decommissioning the 4G WiMax network, as a result ,they don;t want to invest in the technology in newer phones. So the only phones that will use the old 4G WiMax network are the older phones.
in Sprints case LTE IS 4G..so again...4G=LTE and vise versa. some of Sprints phones will actually say 4G....some will say 4GLTE...others will just say LTE..either way its still 4G.