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Iphone 6/6 Plus $50 a month plan

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Journeyman

Iphone 6/6 Plus $50 a month plan

I pre ordered my 6 plus phone 9/13.  I was told I am eligible for the exclusive $50 a month unlimited plan with my iPhone 6 plus order.  Unfortunately, I cannot add this plan because I do not have my phone yet.  I see the terms and conditions of the $50 a month plan expires 10/16.  My quote for the phone to be shipped is 4-6 weeks.  What if I get the phone after the 10/16 deadline?  Will I not be able to add the $50 a month plan?  This seems unfair.  Are iphones ordered by a certain date grandfathered into this plan?  I got the iphone 6 plus 64 with sprint easy pay (with the easy pay I am qualified for the 50$ unlimited.

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Master

Re: Iphone 6/6 Plus $50 a month plan

azmurph33, Thank you for reaching out to us! i know it can be confusing. Based on your order date you would be eligible for the plan even if it is received after 10/16/2014. Please let us know if you have any other questions. We are here to help! - Jacque Sprint Social Care

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Journeyman

Re: Iphone 6/6 Plus $50 a month plan

I have the same concerns. I am planning on calling account services to voice this concern.

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Journeyman

Re: Iphone 6/6 Plus $50 a month plan

Please reply if you get an answer. I called and they said to call in and they could add it for me but I didn't really trust her response. Maybe you will get a better answer. Thanks!

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Master

Re: Iphone 6/6 Plus $50 a month plan

azmurph33, Thank you for reaching out to us! i know it can be confusing. Based on your order date you would be eligible for the plan even if it is received after 10/16/2014. Please let us know if you have any other questions. We are here to help! - Jacque Sprint Social Care

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Journeyman

Re: Iphone 6/6 Plus $50 a month plan

I was able to add the new plan over the phone during the pre order wait. I had the same concerns as you. The customer service representative on the phone wasn't sure either but she made calls to other departments and made it happen. I also received a text stating the switch over to the new plan was done and was given a date the new plan would start. I would call sprint again if I were you and maybe this time you will get a rep that is willing to research it and get it done for you.

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Master

Re: Iphone 6/6 Plus $50 a month plan

TexasSun55, Hi there! Thank you for your post. Please let us know if you need anything. We are here for you. Happy Connecting! - Beatrice
Sprint Social Care
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