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Iphone 6

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Re: Iphone 6

I just purchases a refurbished IPhone 6 and put an Otter Box on it. I am having a hard time hearing people that call me even though the volumn is all the way up. Sprint surely wouldn't have sold me a bad phone. Any ideas?

Re: Iphone 6

BOrtego051550, so sorry to hear you are experiencing issues with your device.


Sprint's pre owned devices are In like-new condition and thoroughly inspected, tested, and restored to the manufacturer's new phone specifications they are also covered under Sprint’s Customer Satisfaction Guarantee 14-day return policy.


Since you are experiencing issues, our recommendation is to visit a Company Owned Retail Store to get assistance from one our technicians.


You can locate a Sprint store and set up an appointment clicking here.



Sprint Social Care.

Sprint Social Care Team.

Re: Iphone 6

did you take it back out of the otter box to see if its somehow covering an area it shouldnt?
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