What the heck. I "upgraded" from Virgin mobile and the service is the same if not worse. Yes, i know virgin uses sprints network but my old iphone does not support 4g. Sprints coverage map shows that i should have 4g service in my neighborhood yet i barely get 2 bars of 3g coverage. If this is how crappy sprints coverage is im taking the phone back to best buy.
I am in Clarksburg,WV and experience the same problems. 3G is basically useless. Internet loads super slow if at all and applications are useless. When I'm roaming and service is 1x it works better than the 3G. This has been going on for 4 days now and I've called 3 times with the same response which is to wait 48hrs. The lack of LTE and these kind of problems are causing sprint to lose a ton of customers. All my friends that have sprint are experiencing the same issues. My area is Mount Clare, WV but it doesn't matter where I travel within a 40mile radius we are all having the same issues.
So us the customer who pays you monthly who pays Ntelos to use their towers in our area require us to contact Ntelos to figure out what's going on? That seems off. Why wouldn't you take care of your customer and have someone get in touch with Ntelos to let them know there is something wrong with their towers and the Sprint users in the area are have major data issues.