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New Iphone upgrade from Android "Keep Receiving Texts from 901-6 Android"

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Patron

New Iphone upgrade from Android "Keep Receiving Texts from 901-6 Android"


I just upgraded to Iphone from Note 2 and receive the following texts EVERY 2hrs

//ANDROID:$(from) has sent you a Sprint Voice Message. Call $ (callbackno) to listen. CFGs1840.0=10c4277b70b02076b061MkyILvd+//CM

I have tried to Reply "STOP" to 901-6 - Did not work

I have tried to "Block" 901-6 - Did not work

I have tried to "Block" 9016 - Did not work

I have called Sprint customer service and they verified I have no third party SMS messages coming in. - Did not work

I have called Sprint customer service and they have blocked "ALL" 4 didgit texts to my phone - Did not work

On the phone itself I have ignored the text conversation - Did not work

P.S. My signal is terrible as well

PLEASE FIX THIS ISSUE

1 ACCEPTED SOLUTION

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Master

usabas1,

We're sorry to see that you're in this situation. Please allow us to turn this around for you by sending us a private message. To send us a private message, please visit http://bit.ly/1qQty1X to provide the requested information. We look forward to hearing from you.

Josh
Sprint Social Care

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5 REPLIES 5
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Journeyman

I have the same issue. I did actually have unheard voice mails and the iPhone sent me text to tell me of my new voice mails.

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Master

usabas1,

We're sorry to see that you're in this situation. Please allow us to turn this around for you by sending us a private message. To send us a private message, please visit http://bit.ly/1qQty1X to provide the requested information. We look forward to hearing from you.

Josh
Sprint Social Care

View solution in original post

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Master

flacome I am sorry to hear about that issue. I can definitely understand how annoying that could be. Are you still experiencing that issue? Have you done any troubleshooting? - Eric
Sprint Social Care
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Patron

I was able to block the text locally on my iPhone phone. I haven't received it in 3hrs so maybe the annoyance is temporarily fixed.....we will see. But the root cause still remains

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Master

usabas1

That's great to hear, that you're no longer experiencing issues. Please let us know if you have any further questions or concerns.

- Cher
Sprint Social Care
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