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Order Cancellation Refund Delay

cyberbiker6
Journeyman
Journeyman
‎11-10-2014 03:51 PM
‎11-10-2014 03:51 PM

Order Cancellation Refund Delay

Sprint permits those of us awaiting iPhones to cancel the order. However it takes two days to process, then an additional 7 to 10 business days to receive the refund.

I just received that information from a Sprint customer service representative at (866) 789-8292.

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3 REPLIES 3
cyberbiker6
Journeyman
Journeyman
‎11-10-2014 04:05 PM
‎11-10-2014 04:05 PM

I also confirmed that those of us on grandfathered plans will remain on that plan and our upgrade eligibility will be restored to its past date.

Therefore, if you find a iPhone at a local vendor at istocknow, confirm the vendor really has it in stock and exercise your upgrade there.

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SprintCare
Master
Master
‎11-10-2014 08:53 PM
‎11-10-2014 08:53 PM

cyberbiker6 - Thanks for the feedback. Is there anything we can do to assist you today? Let us know, we're here for you. - Robert
Sprint Social Care
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SprintCare
Master
Master
‎11-10-2014 09:49 PM
‎11-10-2014 09:49 PM

cyberbiker6 - Thank you for posting. Please let me know if there's anything else that I can do for you. - Luchev
Sprint Social Care
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