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Unlocked iphone 6 plus not activating with sprint

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Sprint Employee

Re: Unlocked iphone 6 plus not activating with sprint

Hello Ashley2017. As Rocboi87breezy mentioned, we can help you with this issue. I sent you a Private Message for further help. Please take a look at your inbox when you have the chance.

 


Carlos
Sprint Social Care
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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

Hi Kelvin, i am currently also having the same problem of not being able to activate my iphone 6. I have spoken to several reps and have been to the store many times and it seems that no one can help me or even give me a solid answer as to why it is not working. It is an iphone 6 model a1586. Can you help me add this imei into the sprint system? I keep being toldby sprint that it cant be added,but why? Ive taken the phone to apple and they told me that the phone was free and clear without contract and i should be able to activate it. It works with all other provider sim cards but why not sprints? Please help, thAnks. 

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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

Hi-- having the same issue but with an unlocked iphone 6. Phone reps and store reps can't seem to figure it out. Please help!

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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

A rep will send you a private message and help u. Trust me they will resolve it for u. They did for me and everyone else that replied to my forum

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Sprint Employee

Re: Unlocked iphone 6 plus not activating with sprint

Good morning d-inclement.

Sorry to read that you are having trouble unlocking your device. Let us look into your account and see What's going on. We just sent you a Private Message, please reply back as soon as you can.


Juan
Sprint Social Care
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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

Everyone that has replied to my post has had their problem resolved including me within a few hours. One of the reps will send you a private message and they will help you out!!

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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

Hi Sprint team,

 

I have an unlocked iPhone 7 plus and it is not activating in Sprint network. It shows not eligible. Can you please help me with the same.

 

Thanks

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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

Hi Sprint Team,

 

I have an unlocked iPhone 7 plus and it is not activating for Sprint. It shows as not eligible. Can you please help me with the same.

 

Thanks! 

Sprint Employee

Re: Unlocked iphone 6 plus not activating with sprint

We just replied to your private message. Please take a look at your inbox.


Jeffrey
Sprint Social Care
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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

I'm getting the same run around - Twice I was told I would receive and email for the unlock request and haven't. I still have another line with them and if I don't get this unlock today I will definitely close my account completely. 

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Sprint Employee

Re: Unlocked iphone 6 plus not activating with sprint

Good morning Finkster! Let's take a closer look into this. Please check your inbox and reply to my private message at your earliest convenience.


Jeffrey
Sprint Social Care
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Journeyman

Re: Unlocked iphone 6 plus not activating with sprint

I am having the same problem, just joined Sprint and want to use my unlocked T-mobile iPhone 6s that has been unlocked, could a representative assist in this?

 

Thank you

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