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Will there be an upgrade for the airave

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Journeyman

Will there be an upgrade for the airave

Due to the multiple issues connecting the LTE to the Airave ddevice will there be an updated device for the Airave system in the future

3 REPLIES 3
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Master

Re: Will there be an upgrade for the airave

Sprintagent - Thank you for your post. At this time the Airave devices do not offer LTE connection. The devices only omit a 3G connection. We do not have any information as to if/when an LTE compatible Airave would be released. Please let us know if you have any additional questions. - Katie
Sprint Social Care
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Journeyman

Re: Will there be an upgrade for the airave

The reason for the issue is because all these sprint customers that are in Florida and NC, and Kentucky where there are so many network issues. These customers are in dire need of the airave and they all get a new I phone 6 and can't connect but the problem is whenthey can't access their network through the airave system it makes it bad for us who try for either retention or any future assistance. We need to have an update allowing the Airave to apply to all of Sprints available network services, shouldn't we??

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Master

Re: Will there be an upgrade for the airave

Sprintagent,

I do understand where you are coming from, as more network upgrades are going on to move to LTE and Spark, hopefully the Airave will be able to function on those frequencies for now it is on 3G.

- Paida
Sprint Social Care
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