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iPhone pre-order in store

Journeyman

iPhone pre-order in store

I pre ordered the iphone 6 at a sprint store. The representative said he would call me but I haven't received any type of confirmation by e-mail or anything. should I just make a line on Friday anyway ?

17 REPLIES 17
Master

Re: iPhone pre-order in store

MauricioJay

I understand your concern. Did the store rep include your email address in the order?

Kendra
Sprint Social Care
Journeyman

Re: iPhone pre-order in store

I've been with sprint for a few years now so you guys do have my e-mail address.

Journeyman

Re: iPhone pre-order in store

Journeyman

Re: iPhone pre-order in store

I ordred mine in store and I didn't get a tracking number or confirmation. You should have got a receipt. When I called my corporate store they stated I wouldn't get a tracking number or confirmation because my phone is being shipped to them with their inventory.

Master

Re: iPhone pre-order in store

MauricioJay So that we can better assist you please private message us using the information found here http://bit.ly/1qQty1X - MitzieSprint Social Care
Journeyman

Re: iPhone pre-order in store

I did the samething and all I got was my reciept they told me they will call me if it comes in but my whole point is why take preorders if your not gonna get it on Friday

Master

Re: iPhone pre-order in store

MauricioJay, I'll be more than happy to look into this further. Please send me a private message. You can private message me by clicking on my avatar, and clicking the Send a private message link on the right. Nic, Sprint Social Care
Journeyman

Re: iPhone pre-order in store

Can you help me becuz I was the first one at my local store all I got was my reciept

Master

Re: iPhone pre-order in store

Rustyreed2003, Absolutely! Please send me an private message for further assistance. - Nic,
Sprint Social Care
Master

Re: iPhone pre-order in store

rustyreed2003 - Hey there! We don't want you to automatically think you will not get your phone, if you pre-ordered. We are trying to make sure all stores have a good stock of the phones, and we are trying to make sure that everyone gets their phone on time. Thanks for being patient with us. - Jonelle
Sprint Social Care
Master

Re: iPhone pre-order in store

Designed4Him -Thank you for posting. Unfortunately we do not have receipt. We recommend checking with the store again. -Ramiro
Sprint Social Care
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