I haven't even gotten my first bill yet and the service is as bad as boost mobile.. Signal is terrible and Internet is unusable.. are you guys still having issues in South Florida due to the hurricane?
Re: Just switch over to Sprint and already unhappy
Hello dzmt, we are sorry for any impacts to you or your family as a result of the Hurricane Irma and are here to partner with you during this difficult time. Due to this disaster our towers were affected, therefore our services as well. Some of our towers are already restore, however, not all of them. Our network team is diligently working to have these impairments solved quickly.
Please keep in mind that In places where the Sprint network is not available, you can use Domestic Roaming, which, allows a phone to connect to partnering company networks in the United States, Puerto Rico and U.S. Virgin Islands.
Ciara Sprint Social Care
Sprint S.M.A.R.T Agents Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat