I just upgraded to iPhone 7 plus and no visual voicemail! When I tap the voicemail icon, it dials into my voicemail box instead. I called customer service and was on hold for 15 mins only to not be assisted. Where is the visual voicemail???
Solved! Go to Solution.
We are glad to know it got resolve. Don't hesitate to get back to us if you have any other questions or concerns.
Sprint Social Care
inydro23, Hey there! I will be more than glad to help you resolve this inconvenience with the visual voicemail. Please respond to my private message as soon as you can.
Sprint Social Care Team
Thank you! I am not sure what I am doing wrong but even new messages do not show visual voicemail. It just plays the message.
Let's see if the Visual Voicemail is provision how it's suppose to. Please check your inbox and reply to the private message that I just sent you.