I have already returned it and was charge a month to month lease after I have returned it. I just found out 10 months later that I was being charged $20/month when I don't have iPhone 6 physically in my hand for 10 months. they think I still have iPhone 6 in my hand because it hasn't been returned... So if not returned and its not here in my hand or in my place then where the hell is the iPhone 6 at?
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I returned 2 iPhone 6 in Oct 2016 I believe in two return kits to upgrade to 2 iPhone 7 plus. Currently (July 28, 2017), I have a bill that is being sent to collection agency because I didn't pay the bill which I know its my fault. Apparently I found out that Out of the entire bill $212.50 was a total amount charged due to $20/month for month to month lease of iphone 6 with the same phone number that I am using on my iPhone 7 plus. This I was unaware of the whole 10-11 months that I was being charged $20/month for lease of iPhone 6 which I no longer have in my hand for 10-11 months and I had to find out at the last minute why it was being sent to collection agency. They are asking me to provide the tracking numbers of the return kits. Who keeps a tracking number of the return kits for 10 months??!!! On top of that if the device wasn't returned or if I decided to keep the iPhone 6 I was suppose to be charge $200 immediately otherwise return the iPhone 6 then no additional charges will be made. Obviously I returned 2 iPhone 6, so 1 iPhone 6 was returned successfully and the 2nd second iPhone 6 wasn't even though I sent both at the same time in separate return kits...?????!!!! Come on that's ripping me off.... for 10 years of being with sprint I never had to come to this experience.... seriously what is going on if you can't help me when I don't have a tracking number for 10 months old situation here.....!!???
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